Orbi wifi not working

Troubleshooting Orbi WiFi not Working Problem Right-Away

The Internet has become one of the basic requirements of our day to day life. Whether you want to surf the internet, listen to music, or watch TV shows on a streaming platform, high-speed internet is one of the basic requirements.

When it comes to internet Netgear Orbi is one of the most preferred choices, thanks to the fast, reliable, stable, and high-speed internet speed it offers without dead spots.


The Netgear Orbi wi-fi can be easily installed and setup and is surely one of the best home mesh systems out there.

However, like any other networking device, it is very common to experience problems while using Netgear Orbi. Though the wifi offers reliable coverage many users complain about Orbi wifi not working issue now and then.


So, if you are facing a similar problem then you have come to the right place.  In this blog, we have discussed in detail the solutions that you can follow to troubleshoot Orbi wifi related problems.

Solutions to get through Orbi WiFi not working Problem

Well, Netgear Orbi is best known for offering high-speed and stable network coverage that eliminates dead spots from your home.

Though Orbi offers a great network range but many times you may come across stability issues and as a result, the Orbi wifi may not work that efficiently.


If you are facing a similar problem, then do not worry as you are not alone in this. Here are the quick fixes that you can follow to resolve the Orbi wifi not working problem.

Instead of Channel 2.4 GHz use 6 or 1

So, Orbi wifi is auto set it will automatically select a channel say 2.4 GHz. But if you are experiencing issues while using the Orbi we recommend a switch to either 6 or 1 channel.

Set Static IP Address


If the IP address of the device is set to dynamic then it may result in a problem.

So, to fix the issue you need to set as many devices as possible to static IP address. When devices are constantly reconnecting, dynamic IP addresses can create issues.

Lower the Transmit Power

Sometimes the devices may connect to the wrong access point and as a result, you may come across Orbi wifi not working problem. 

If this is the reason for the problem then try setting 2.4 GHz 50% and 5GHz to 75%. Once this is done the devices will not connect to the incorrect power source.

Set Another SSID for 2.4 GHz and 5 GHz Channel


In the case of Orbi wifi, it uses the same SSID for 2.4 GHz and 5 GHz channel bands. Sometimes the device may keep switching to 2.4 GHz and 5 GHz band.

So, if this is the problem you can resolve it by changing the SSIDs for both these bands.

Update the Firmware

It is a no brainer that like any other device you need to update the router as well to avoid issues. If the router firmware is not updated to the latest version then it can result in Orbi wifi not working problem. 

Often updating the firmware helps in eliminating glitches and bugs so may sure to do it. Click on the app on your phone, and then go to the Advanced menu to check the version of the firmware and if an update is required or not.


Switch Off the ISP router

If you are using more than one router then it can congest the network hence affect the speed of the Orbi wifi.

If you are having speed related issues or stability problems then try switching off one of the ISP routers to improve signal strength.

There are several reasons why you may come across Orbi wifi not working problem and why the signal strength is congested.  If the router is not kept in the right place then it affects the speed of the network.

You can resolve this issue simply by changing the channel, updating the firmware, or switching of one of the ISP.

But, many times you may need help from the experts to resolve the problem.


If the issue with the Orbi wifi is still unresolved or you are stuck in between the steps then we recommend getting in touch with the Netgear Orbi support team for help and technical solution.

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