Netgear extender won’t connect to the internet

How to Troubleshoot Netgear Extender Won’t Connect to Internet Issue?

Are you having trouble while trying to access the internet? Is this problem limited to particular spots or zones that receive poor or no wi-fi signals?

Well, it is quite common to experience issues while accessing the internet in some places whether at home or work. These places are commonly referred to as dead spots or dead zones. So, if you are facing a similar problem then getting a Netgear extender is the best solution.


The extender receives the wi-fi signals from the router and amplifies these signals which are then rebroadcasted to the spots that otherwise receive no signal.

For this, you need to complete the setup of the extender. If you want to know in detail how to complete the Netgear extender setup get in touch with the support team.

Once you complete the setup you can easily access the internet however, sometimes you may have to face a situation where Netgear extender won’t connect to the internet.

It is a common problem that you may come across at any point in time. But you can surely fix this issue if you follow the basic troubleshooting solutions mentioned here.

Troubleshooting Netgear Extender won’t Connect to the Internet


It is a very common problem when the extender just won’t connect to the internet. If you are facing a similar problem then you can follow the basic troubleshooting solutions that can help in resolving the problem. 

There have been instances where users have complained about experiencing issues while using the extender. This simply means that the device is unable to connect to the internet.

Solutions to Fix Netgear Extender won’t Connect to Internet Problem


Reset the Wi-Fi Extender

Often resetting the wi-fi extender can help in fixing the internet related issues. Once you reset the extender it will be reset to the factory default settings and you will have to complete the setup again.

You can contact the Netgear support team to complete the setup of the Netgear extender. Usually, the steps to reset the extender vary from brand to brand.

⦁  If you want to reset the Netgear router press and hold the reset button for 10 seconds.

⦁  Then you can restart the extender.


⦁  Wait for a few seconds and then turn on the extender.

⦁  Check if the problem is fixed or not. If the default settings of the extender have not been resumed then get in touch with the Netgear support team for help.

Forget the Network using your Computer

Forgetting the network may help you in resolving Netgear extender won’t connect to internet issues. Here are the steps that you can follow to forget the network.

⦁  Open your computer and click on the Start button. Go to the Control Panel and then click ok.

⦁  Then select Network and Sharing Center option.


⦁  Then you need to choose the Change Adapter Setting option.  And then right-click on the wi-fi extender. Then select the Forget Network option.

⦁  Then select the enable option.

⦁  Now check if the issue is fixed or not.

Check the Network of the Netgear Extender


Sometimes if the wifi extender is not running on the same network then you may come to cross an issue where the device won’t connect to the internet. Here are the steps that you need to follow to check the network connection of the Netgear extender.

⦁  Check the username or SSID of the network. Use another device to check if another network with a similar name is there or not.

⦁  You can change the SSID but for that, you need to access the router settings using the IP address on a web browser.

These are some of the solutions that you can follow to resolve Netgear extender won’t connect to internet issues. However, sometimes even after following these steps, you may not be able to correct this issue.

In such a case there are two possibilities, you are either not following the steps correctly or there is a technical problem.

In both scenarios, you must get in touch with the Netgear Premium Support technicians for help and assistance. Besides, make sure to do it immediately otherwise the problem may take longer to be fixed on your own.


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