Netgear extender troubleshooting

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Most Common Extender Issues |  Netgear Extender Troubleshooting Solutions

Most of the users come across network related issues now and then. If you are using a network at home or work, you must be experiencing trouble while using the wi-fi.

This problem can occur because of multiple reasons. However, you can resolve most of the network-related issues by getting a wi-fi extenderS. Netgear is known for offering some of the best networking products and extenders are one of them.

If you are experiencing wi-fi related issues while working or surfing on the internet because the router is not able to broadcast to every place then getting a wi-fi extenders is a great option.


However, like any other networking device you have to perform Netgear Extender troubleshooting solutions to resolve the issue. There are some common problems that you may come across while using the wi-fi extenders.

In this blog, we have discussed in detail the issues with the Netgear extender and how you can resolve it. But, if the problem keeps coming back you can get in touch with the Netgear technical support team for help.

Most Common Netgear Extender Issues and their Solutions


The Netgear Extender keeps losing Internet Connection

Network related issues are one of the most common problems that you may come across while using the extender.  If the extender keeps disconnecting the connection theBF steps that you can follow.

⦁  Make sure the extender is placed in the right place where there are fewer obstructions.

⦁  Check the power supply supplied to the Netgear range extender must be continuous.

⦁  Restart the Netgear extender to fix the issue.

⦁  Also, check the firmware of the Netgear extender and make sure it is updated to the latest version.


Netgear not able to find 5 GHz Band

If the Netgear extender is unable to detect the  5 GHz of the wireless network then you can follow the Netgear extender troubleshooting solutions to resolve this issue.

⦁  Keep the router and the extender in the same place.

⦁  Complete the Netgear login. If you are having any trouble while trying to complete the login using the web interface get in touch with the support team for help.


⦁  Once the login is complete select the wireless settings option.

⦁  Then check for the channel option. Here you need to channel to 36-48.

⦁  Select the apply button.

When you have completed these steps try connecting to the 5 GHz band and see if the issue is fixed or not.

The LED Indicator Light is Constantly Blinking

Then the LED light on the Netgear extender is continuously flickering it indicates that there is an issue with the extender.


If the extender is not receiving a continuous power supply or if the firmware software is not updates or both you may come across this problem. But you can resolve this issue by following the steps mentioned below.

⦁  Check the power socket to which the extender is connected. Make sure it is working and get sufficient power supply.

⦁  Power cycle the Netgear extender.

⦁  Check the firmware for updates and make sure to update it is required.

Cannot Change the Netgear Username

The Netgear extenders have a default username and password but you can change it.

It is important to change the username and password for better security. However, sometimes you may not be able to do so because of various reasons. 


The Netgear extender troubleshooting solutions can help in fixing this problem. Here are the steps that you need to follow.

⦁  Open a web browser on your computer.

⦁  Then complete the login for Netgear extender. If you are facing any issue while completing the login get in touch with the Netgear support team for help.

⦁  When the login is complete you will be directed to the home screen. Here select the Wireless settings menu.

⦁  Now, you can enter the new username and also the new password.

⦁  Once everything is done make sure to save the new settings.

Are you still facing issues? In this blog, we have covered the most common problems with Netgear extender however, these are not the only problems.


If you are still facing issues or if the problem is still unresolved it is best to contact the Netgear Premium support team for technical Netgear extender troubleshooting solutions.

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